Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. Implement Microsoft Dynamics 365 into your business. See your business and customer data in one place—across hundreds of sources—for a single, 360-degree view of your organization. Create a single source of truth by seamlessly sharing data across every line of business—breaking through organizational barriers. Shift from being reactive to proactive with continuous business and customer insights that guide you to faster results.