Managed IT Services Reliable systems. Strong security. Predictable costs.

At Logics Technology, we take the stress out of IT. Our Managed IT Services are designed to keep your systems running smoothly, protect your business from cyber threats, and support your growth — without the headaches of reactive IT.

We don’t just fix problems.
We prevent them, plan ahead, and partner with you long-term.

What you can expect from Logics Technology

  • Managed IT Services Tailored for Your Business

    At Logics Technology, we understand the unique challenges your business faces in managing IT infrastructure. Our comprehensive managed IT services are designed to address those needs, ensuring seamless operation and optimal performance. From proactive monitoring to strategic planning, we provide the expertise to keep your technology running smoothly.

  • Proactive Monitoring and Maintenance

    Stay ahead of IT issues with our proactive monitoring services. We keep a vigilant eye on your systems, identifying and resolving potential problems before they impact your business. Our maintenance plans are tailored to your specific requirements, ensuring your IT infrastructure is always up-to-date and performing at its best.

  • Cloud Solutions and Support

    Leverage the power of the cloud with our customized cloud services. Whether you’re looking to migrate to the cloud or optimize your existing cloud infrastructure, our team has the expertise to support your goals. We offer a range of cloud solutions, including cloud hosting, SaaS, and IaaS, to enhance your business agility and scalability.

  • Cybersecurity and Risk Management

    Protect your critical data and assets with our robust cybersecurity services. We implement comprehensive security measures, including threat hunting, penetration testing, and incident response, to safeguard your business from evolving cyber threats. Our risk management strategies are designed to minimize vulnerabilities and ensure compliance with industry standards.

  • Strategic IT Consulting

    Align your technology with your business objectives through our strategic IT consulting services. Our experts work closely with you to understand your vision and develop a technology roadmap that drives growth and innovation. We provide guidance on IT investments, infrastructure optimization, and digital transformation initiatives.

  • Customized IT Solutions

    Every business is unique, and so are your IT needs. We offer customized IT solutions that cater to your specific requirements. From bespoke software development to specialized IT support, our solutions are designed to enhance your operational efficiency and competitive edge.

  • Dedicated Support and Training

    Experience unparalleled support with our dedicated IT professionals. We offer comprehensive helpdesk services, on-site support, and remote assistance to ensure your IT queries are addressed promptly. Our training programs empower your staff to utilize new technologies effectively, maximizing productivity.

  • Partner with Logics Technology

    Choose Logics Technology as your managed IT services provider and experience the difference. Our commitment to excellence, combined with our industry expertise, makes us the ideal partner for your IT needs. Contact us today to learn how we can transform your IT into a strategic asset for your business.

MSP Offers

Small and Mid Size Business

Microsoft M365 Business Premium (Max 300 Users)

  • Full O365 Office suite
  • Teams
  • SharePoint
  • OneDrive (1TB Per User)
  • Microsoft End Point Manager
  • Autopilot ready

Features:

  • 100% cloud-driven Modern Work enabled end point management (users can be remote or onsite)
  • Helpdesk support up to 10 hours per month per user
  • Windows / Mac / Linux patch management
  • Software line of business package deployment and updates
  • Remote management and support capabilities for all end points

Add Ons:

  • $10/month per user - Remote end point internet security and filtering (works anywhere)
  • $10/month per user - Remote cloud-based end point backup (100GB per user)
  • $5/month per user - Enhanced AV + Heuristic Advance Threat Detection + Ransomware Protection (must be combined with backup)

Enterprise

Microsoft M365 E3

  • Full O365 Office suite
  • Teams
  • SharePoint
  • OneDrive (1TB Per User)
  • Microsoft End Point Manager
  • Autopilot ready

Features:

  • 100% Cloud driven Modern Work enabled end point management (users can be remote or onsite)
  • Network monitoring (10 devices per user)
  • Helpdesk support up to 10 hours per month per user
  • Windows / Mac / Linux patch
    management
  • Software line of business package deployment and updates
  • Remote management and support
    capabilities for all end points
  • [Included] Remote end point internet
    security and filtering (works anywhere)

Add Ons:

  • $10/month per user | $25month per server – Remote cloud-based end point backup (100GB per user)
  • $5/month per user – Enhanced AV + Heuristic Advance Threat Detection + Ransomware Protection (must be combined with backup)
  • $25/month per server – Windows or Linux Server Monitoring

Enterprise + Premium Service + Security

Microsoft M365 E5 + Security

  • Full O365 Office suite
  • Teams
  • SharePoint
  • OneDrive (1TB Per User)
  • Microsoft End Point Manager
  • Autopilot ready

Features:

  • 100% Cloud driven Modern Work enabled end point management (users can be remote or onsite)
  • Network monitoring (10 devices per user)
  • Helpdesk support up to 15 hours per month per user
  • Windows / Mac / Linux patch management
  • Software line of business package deployment and updates
  • Remote management and support capabilities for all end points
  • [Included] Remote end point internet security and filtering (works anywhere)
  • [Included] Enhanced AV + Heuristic Advance Threat Detection+ Ransomware Protection (Microsoft Defender + XDR + SIEM)

Add Ons:

  • $10/month per user – Remote cloud - based end point backup (100GB per user)
  • ??/month per user – M365 Tenant backup and Disaster Recovery
  • $25/month per server – Windows or Linux Server Monitoring

Entreprise + Premium Service + Security + Cloud Backup
  • Full O365 Office suite
  • Teams Premium Experience
  • SharePoint
  • OneDrive (1TB Per User)
  • Microsoft End Point Manager
  • Autopilot ready
  • AI CoPilot Enabled
  • Home | M365 Maps


Features:

  • 100% Cloud driven Modern Work enabled end point management (users can be remote or onsite)
  • Network monitoring (10 devices per user)
  • Helpdesk support up to 15 hours per month per user
  • Windows / Mac / Linux patch management
  • Software line of business package deployment and updates
  • Remote management and support capabilities for all end points
  • [Included] Remote end point internet security and filtering (works anywhere)
  • Included] Enhanced AV + Heuristic Advance Threat Detection + Ransomware Protection (Microsoft Defender + XDR + SIEM)
  • [Included] Remote cloud-based end point backup (100GB per user)
  • [Included] M365 Tenant backup and Disaster Recovery (Veeam or MS Native)
  • [Included] 1x Server Per User

Add Ons:

  • $10/Terabyte – Add On Cloud Storage

Google Workspace Package

Includes License for:

1. Google Workspace Business Plus
2. Acronis Cloud Backup for Google

Features offered with this package:

- Full administration of the Google tenant - adding / removing user and devices, security and policy management
- 100% Cloud driven
- Email / Chat / Phone Helpdesk support up to 10 hours per month per user
- Windows / Mac patch policy design and management
- Software line of business package deployment and updates
- Remote management and support capabilities for all end points
- Google Cloud Backup

Managed IT Services Inclusions

CIO CONSULTING
Business Review (QBR)
Technology Stack Review
Business Process Automation Review
End-User Training Program

DESKTOP, LAPTOPS AND SERVERS
Setup New Profiles on Desktops and Laptops
Add / Edit / Delete User Accounts
Forgotten Password Resets
Archive Old User Accounts (Backup Email & Files)
Setup & Maintain Security Groups
Setup & Maintain Network Drives
Restore Files from Backups
Troubleshoot Operating System Not Working
Troubleshoot Microsoft Office Not Working
Troubleshoot Anti-Virus Not Working
Reboot Servers
Troubleshoot Hardware Issues
Hard Drive Clean-up (Remove Temp & Unnecessary Files)
Warranty Claim Processing
Microsoft Patch Management (Service Packs & Updates)
Update Approved 3rd Party Applications (Adobe Flash, Adobe Reader, PDF Creator, Java, 7-Zip)

PRINTERS AND SCANNERS
Setup New Printers and Scanners
Add / Edit / Delete Printer Drivers
Troubleshoot Printer Not Printing
Troubleshoot Scanner Not Scanning
Troubleshoot Printer Connectivity Issues
Troubleshoot Printer Driver Issues

NETWORK AND CONNECTIVITY
Setup New Network Connections
Troubleshoot Network Connectivity Issues
Troubleshoot WiFi Connectivity Issues
Troubleshoot VPN Connectivity Issues
Troubleshoot Internet Speed Issues
Troubleshoot Firewall Issues

EMAIL AND COLLABORATION
Setup New Email Accounts
Add / Edit / Delete Email Accounts
Troubleshoot Email Not Sending
Troubleshoot Email Not Receiving
Troubleshoot Email Connectivity Issues
Setup & Maintain Distribution Lists
Setup & Maintain Shared Mailboxes
Troubleshoot Outlook Not Working
Troubleshoot Teams Not Working
Troubleshoot SharePoint Not Working

SECURITY AND COMPLIANCE
Setup & Maintain Antivirus Software
Setup & Maintain Firewall
Setup & Maintain VPN
Setup & Maintain Multi-Factor Authentication
Troubleshoot Security Issues
Troubleshoot Compliance Issues

Get started with your free IT assessment today!
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